General Terms and Conditions (T&Cs) for the Rental of the Holiday Accommodation

§ 1 Booking, Deposit, and Conclusion of Contract

(1) The rental agreement becomes legally binding upon written confirmation of the booking by the landlord (via email or post) and the timely receipt of the agreed deposit.

(2) Upon receiving the booking confirmation, a deposit of 50% of the total rental price as well as the agreed security deposit must be transferred to the landlord's account within 7 days. If the deposit is not received on time, the landlord reserves the right to release the property for other bookings.

(3) The remaining balance of the rental price is due no later than [e.g., 14 / 30] days before the arrival date.

§ 2 Cancellation Policy and Withdrawal by the Guest

(1) The guest may withdraw from the contract at any time prior to the arrival date. The cancellation must be submitted in writing (an email is sufficient) to the landlord.

(2) In the event of a cancellation, the following cancellation fees will apply to the total rental price (excluding final cleaning and the security deposit):

• Up to an individually agreed deadline in the offer (or by default up to 60 days before the arrival date): Free cancellation is possible. The deposit and security deposit will be refunded in full.

• After the free cancellation period has expired up to 14 days before the arrival date: A cancellation fee of 50% of the total rental price will be due.

• From 13 days before the arrival date or in case of a no-show: A cancellation fee of 90% of the total rental price will be due. (3) The security deposit as well as any amounts already paid for the final cleaning will always be refunded at 100% in the event of a cancellation prior to arrival. (4) The guest retains the right to prove that the landlord suffered no damage or significantly less damage than the stated fee.

§ 3 Goodwill Credit for Cancellations

(1) If the guest cancels within a period in which a cancellation fee is due pursuant to § 2 Paragraph 2, the landlord will grant the guest, as a gesture of goodwill, a non-expiring credit voucher equal to 50% of the deposit paid.

(2) This credit will be applied towards a future booking of the holiday accommodation by the same guest. The credit is tied to the guest, cannot be transferred, and cannot be paid out in cash.

§ 4 Duty to Mitigate Loss and Refunds in Case of Re-rental

(1) Following a cancellation, the landlord is obliged to make reasonable efforts to re-rent the property to other guests for the blocked period.

(2) If the property is successfully re-rented, either fully or partially, for the dates cancelled by the guest, the cancelling guest will receive a corresponding cash refund for the days that were successfully re-booked.

(3) For any such refund, a handling fee of [e.g., 50.00 €] will be deducted to cover the additional administrative work.

(4) A cash refund due to a successful re-rental takes priority over the goodwill credit outlined in § 3. For any days that are successfully refunded in cash, the claim to the goodwill credit expires.

§ 5 Early Departure and Price Adjustment

(1) If the guest has booked the accommodation at a discounted promotional rate (e.g., long-stay discount) and departs early, the entitlement to the discounted total price expires.

(2) In this case, the rental price for the days actually used will be retroactively recalculated based on the regular, non-discounted standard nightly rate (according to the valid price list at the time of booking). A claim for a refund for the unused nights only exists if this contractual recalculation results in a credit balance in favor of the guest.